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Terms and Conditions

CONTRACT

A contract / Invoice and terms and conditions (T & C's) will be emailed to the client detailing the proposed services with Karen Anne Makeup (K A Makeup). The contract is deemed agreed upon once the deposit is paid. 

BOOKINGS

To secure a date for large events or weddings, an agreed upon contract (including T & C's ) and a 25% deposit is required. The deposit is non-refundable and non-transferable. Please be advised, the date will only be reserved once the deposit is received by K A Makeup. Special occasion or one off bookings do not require a deposit. Changes to the contract such as an increase in number of makeups, may require an additional deposit.

If your makeup booking is for 5 or more people and there is a need for an assistant, additional charges may apply.

BOOKING TIMES

A start and end time will be agreed upon by client and K A Makeup. Each makeup requires approximately 1 hour and bookings should be made accordingly. Any additional makeup applications outside the booked number will only be performed at the discretion of the makeup artist (MUA). All persons involved in makeup appointments need to be available at the allocated time an at the same location to ensure timely completion.

Early morning fee: A $50 fee will be charged for booked appointment times before 7:00am.

DOUBLE BOOKINGS

Due to potential scheduling conflicts, if a booking changes time or location we adhere to the FIFO rule; ie: clients are attended to in the order that they were booked, without bias or preference. In the event that Karen Anne Makeup is unable to complete the booked services as a result of sickness, accident, or any reason beyond the Artist's control, a replacement makeup artist will be provided of similar experience.

SATISFACTION GUARANTEED

At all times, makeup will be completed to the client's satisfaction, but is not to exceed 1 hour pp. On the day, makeup will be applied in a way to ensure that it lasts as long as possible, however some factors (such as high humidity and oily skin) can cause makeup to become shiny and shift. It is the client’s responsibility to apply powder throughout the day and reapply any lip products to ensure makeup longevity. 

MAKEUP TRIAL

A makeup trial (consultation) is available at the cost of $100pp. Bridal makeup trials are highly encouraged in order to discuss and try the wedding look before the wedding day. The trial can take up to 2 hours and the bridal trial fee is due on the day. At the wedding trial, the bride will be given a recommended skin routine for the weeks /months leading up to the wedding. If the client chooses not to have a makeup trial before the wedding day, the makeup artist is not held liable if the client is dissatisfied with the makeup on or after the wedding day.

CANCELLATION POLICY

K A Makeup reserves the right to terminate this contract for any non-compliance of terms and conditions. Full payment of the balance owing is due a week before the event.  The client must pay K A Makeup the full balance owing if the booking is cancelled with less than 14 days notice. If the MUA cancels at any time and is unable to find a replacement makeup artist, the deposit will be fully refunded (excluding the makeup trial fee).

SERVICE LOCATION AND REQUIREMENTS

Location of makeup application is at the discretion of the client, however there are certain amenities required for the MUA to complete the service. A work area, electrical outlets, as well as ample lighting (preferably natural light) is necessary for services to be performed properly. The MUA will provide a makeup chair if one is not available at the location. In addition, please ensure there is parking available at the location. Please notify K A Makeup of any location changes as soon as possible. This may change your quote due to travel fees, early start etc.  A revised quote will be sent if this is the case.

K A Makeup will not be held liable for any injuries that should arise while on location. Remember to wear a button down shirt or robe so you don't disturb your makeup or hair while getting dressed. 

TRAVEL

Karen Anne Makeup performs makeup applications at a home studio; however the makeup artist will be happy to travel if 2 or more makeup applications are booked.

All costs for travel to a booked event are to be paid by client. Costs may include, but not limited to: airfare, hotel, transportation and parking. Travel greater than 30 mins from Perth CBD will incur a travel fee. Travel distance will be determined on Google Maps.

LIABILITY

All brushes, tools and makeup products are kept sanitary and are sanitised between every makeup application. Any skin conditions should be reported by the client to the makeup artist prior to application and, if need be, a sample test of makeup may be performed on the skin to test reaction. Client (s) agree to release the makeup artist, Karen Pushpa @ K A Makeup from liability for any skin complications due to allergic reactions. 

PAYMENT

The final balance for large bookings and weddings is due 7 days prior to the event. The individual responsible for the entire balance of payment is the person who booked the services. Acceptable forms of payment are: bank transfer or if otherwise agreed upon; cash.

PHOTOGRAPHS / SOCIAL MEDIA

The client accepts and acknowledges that the makeup artist may use photographs from the wedding trial, wedding day, photo shoot or special event for promotional purposes on the Karen Anne Makeup website, portfolio or social media. The client will allow the makeup artist to contact the wedding or event photographer for said photos if required.